You can permanently delete your AstroDyuti account and all associated data from inside the App. This page is the web request path for users who cannot access the App or who need help completing deletion.
How to request deletion
- Open AstroDyuti and go to Settings.
- Choose Delete Account.
- Confirm with the one-time code we send to the phone number on your account. Deletion completes immediately.
If you cannot access the App or deletion does not complete, email support@gregforgelabs.com with the subject line AstroDyuti Account Deletion Request. Include the phone number associated with your AstroDyuti account. We may ask for additional information to verify account ownership.
What is deleted
When your account is deleted, we permanently erase the data we hold for it, including:
- Your authentication account record.
- Your saved profiles and birth-chart details.
- Your Vani chat history and bookmarks (both the cloud copies and the copies on your device).
- Your usage records and any unused Vani credits.
- Your subscription / entitlement record, and your customer record with our subscription provider (RevenueCat).
Your subscription
Deleting your account does not cancel an active subscription. Subscriptions are billed by the App Store or Google Play, and billing continues until you cancel it there. Cancel it before deleting your account if you do not want to be charged again:
- iPhone / iPad: App Store subscriptions
- Android: Google Play subscriptions
Any unused Vani credits are consumable purchases and cannot be restored once the account is deleted.
Local data on your device
In-app deletion also clears the local copies on the device you delete from. If you have used the App on another device, remove the local data there by deleting the App or clearing app data.
Timing
In-app deletion completes immediately once the one-time code is verified. Email-assisted requests are reviewed and completed within 7 days after we can verify account ownership. Some records may be retained or de-identified if required for security, fraud prevention, dispute resolution, tax, accounting, app-store compliance, or legal obligations, as described in our Privacy Policy.